Returns & Exchanges

We want you to love your Passenger gear, but if it's not quite right, we offer a hassle-free 30-day return policy for all items in their original condition. Whether it's a size swap or a full refund, our goal is to get you back to your adventures as quickly as possible.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached, ensuring the package is securely sealed for transit.

3

Label and Post

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Refund Processing

Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing